August 2005

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Saturday, April 16, 2005

Videos à la Flickr

Video_googleLess than a month after Yahoo bought new-generation photo-sharing site Flickr, Google has just unveiled it own vision of content-sharing ... for videos. Through its Video Upload Program, it is adopting the same concept of a publication website (powered by its video search engine) and an uploader (or should I say Uploadr? :-) ). The interesting twist is that as a user you can set a price for the homemade videos you have uploaded, thereby opening the commercial doors to the content at the further end of the Long Tail. What seems to be currently missing however is the ability to enforce a specific form of copyright to one's own videos (such as Creative Commons).

Is Google thinking of turning itself as a search-powered, C2C platform - just like Ebay did for auctions and Craig's List for classified, albeit this time for searchable and indexed content? Only time will tell as the service is in its early stage, but as the technical barriers around videos on the web are disappearing one after the other (codecs, hosting, bandwidth...), this is the logical next frontier...

Wednesday, November 10, 2004

3G, for real this time?

Voda_5This Wednesday marks a significant milestone for Third Generation (3G) mobile infrastructure and services: Vodafone, the world's largest mobile operator after China Mobile, is vastly expanding its 3G offerings: after Sweden and Japan, it will expand its Vodafone Live! 3G package in most part of Western Europe (Austria, France, Germany, Greece, Ireland, Italy, The Netherlands, Portugal, Spain, Sweden, Switzerland and the UK).

As reported by Bloomberg, Vodafone "plans to lure more than 10 million customers to the company's high-speed mobile- phone services by March 2006", a number that stresses again, if needed, the dire needs of operators to recoup the large investments they made for acquiring 3G spectrum licenses in the late 90's (Vodafone alone forked out nearly $28 billion world-wide). More than the new shiny phones and video calls (which 3 has already understood as being insufficient for attracting customers to switch to 3G), it will be user-centered services and innovative applications that make the operators' gambits less risky.

In that sense, Vodafone seems to take an interesting first-step by providing a "mobile iTunes" equivalent in Sweden. With 3000 songs already available, and the promise of 100000 by the end 2005, it's not the choice of or the technology (CD-quality) that is problematic, but rather the underlying business model: the songs cannot be transferred to a fixed computer nor a digital music player, and traffic costs are added when using the service from abroad. Still some way to go for the operators for providing true mobile media...

Monday, November 01, 2004

Skype and the Innovator's Dilemma

LightbulbglowingfilamentEarlier this year in January, Skype was being called as “toy” by AT&T Labs: as one could then read on Fortune, “[Skype] can't scale it, they don't have a brand like the AT&T brand, and they don't have the local footprint, which we have”, prophesizing that “[it]'s going to be very hard to compete with someone like AT&T".

Fast forward 10 months later: what we are witnessing is the proof that Skype can actually scale their solution: prominently displayed on their homepage is the recent announcement that the software has reached the 1 million simultaneous users mark. Adding that to the fact that Skype's own infrastructure is reduced to a strict minimum thanks to P2P technology (and people still wonder why they turned down industry-standard SIP...), the growth is mostly organic and almost immediately beneficial for Skype. While the marginal cost for Vonage and other VoIP operators is several hundred dollars for each new subscriber, for Skype it is barely a few tenths of a cent.

If we refer to Christensen's Innovator's Dilemma, we can say that Skype has been, and is still to some extent, a "toy" in the VoIP market. AT&T's quote is actually far from being naive, as Skype alone would have a hard time creating brand and customer confidence: especially in the corporate world, telephony is a "mission-critical" element that is not procured or outsourced lightly. Hence their quasi "wall-garden" and conservative moves towards VoIP.

The recent deals stroke by Skype clearly underlines the company's attempts at gaining a global credibility and brand image through partnerships that extend beyond the mere hardware/headset co-branding:
- IM and VoIP platform with TOM Online in China (October 24th).
- Co-branded telephony service through Livedoor portal in Japan (October 25th).
-Bundling of Skype into Guillemot / Hercules products and computer accessories (October 28th).

Another likely step forward fot Skype is to launch a service for getting a regular phone number that redirects calls to Skype users, a “SkypeIn” complement to SkypeOut. Will Skype succeed at becoming an operator without its associated infrastructure and support cost?

Tuesday, October 26, 2004

iPod U2, iPod Photo, iPod Europe

Indextop20041026Plenty of fresh updates from Apple today:
- A special-edition 20GB iPod featuring U2 colors, signatures and preloaded tracks.
- iPod Photo, a 60GB iPod with color and photo slideshow capabilities.
- Pan-european iTunes Music Store, now in 9 new Euro-member countries.

One step closer indeed for Apple as a digital media company, while renewing its fashionable and designer appeal with the iPod. Let's just hope that with the photo feature, they have managed to keep the user experience simple and streamlined - as I think that it is what distantiate Apple's player from the rest of the crowd: a superb yet straightforward interface and overall integration between the mobile "on-the-go" and the desktop worlds. Once again, the gap between geeky features and real and palpable customer benefits, which Apple seems to understand pretty well so far.

Sunday, October 24, 2004

The Desktop: a future stronghold for Google?

Hp_logoHype has grown quickly in the blogosphere and elsewhere around Google's latest service, freshly out of its R&D labs: Google Desktop Search. Whether a brilliant idea, an attractively packaged marketing ploy or a blatant privacy infringement and security breach, only time will tell. But as the Washington Post reports today, "[Google] has acquired a different role: Microsoft's No. 1 foreign aid donor".

That may seems quite a bit far-fetched, but Google is actually just pushing long-wanted features (or even better, benefits) that are missing from Microsoft's Operating System (OS). Look back in 2000, when the company launched its Google Toolbar, which above everything else provided pop-up blocking to Internet Explorer users, something Microsoft would eventually integrate in its OS nearly 4 years afterwards (in Windows XP SP2).

Here with desktop searching, history repeats: Microsoft's much-anticipated search engine is to be included in Longhorn (Windows XP successor) in ... 2006. No wonder why Microsoft is bound to appreciate Google's tool, which (from what I have been able to test so far) seems to stand up against Apple's own Spotlight search engine, to come out in Tiger, Apple's next version of Mac OS X to be released in H1 2005.

While the jump from web search to desktop search may look like a large one at first sight, Google's continuous expansion of its searching offer - from Web pages to newsgroups, images, news, products and e-mails, has unified the searching "experience" to its users. Cloning this experience and easiness of use to individual machine is therefore a very logical step forward.

Who said search was a solved problem?

Wednesday, October 20, 2004

Skype eyes Video over IP

SkypeAs I read on Vnunet, Skype is looking "to expand its range of free and low-cost voice over internet services with the launch of a video calling offering in the new year". Once again, perfect (and not so coincidental?) timing following Microsoft's announcement yesterday.

Of course it is PR, but the article has a point in underlining that Skype's way of going with an in-house, proprietary protocol (instead of adopting the standardized Session Initiation Protocol (SIP)) was motivated not only because of SIP's technical hurdles (which were actually substantial when Skype started in 2003 - and are still there to some extent) but also a consequence of the low consumer-demand for it. If Skype chooses to become more involved in providing B2B digital telephony, it will certainly have to find a solution to leverage on legacy and other incompatible infrastructure in the corporate world, but this (much-debated) decision of not adopting the de facto technology nevertheless stresses on the importance of consumer-focused and user-driven innovation in the ICT world.

Microsoft to integrate e-mail, IM, VoIP and Video

Homepage_butterflyAs reported by Yahoo News, Microsoft will be "launching a desktop application that aims to seamlessly integrate e-mail, instant messaging, video conferencing, traditional phone service and Internet-based calling", during the first half of 2005. One could say it was merely a matter before Microsoft reacted to the more and more noticed Skype on the Voice over IP (VoIP) side, Jabber open-source protocol in the Instant Messaging (IM) side and even GMail for perhaps starting to commoditize e-mail. Such announcement also arrives quite ironically in the midst of heavy speculation over possible a possible Google e-mail clients (following the internal scrutiny of their recently released Google Desktop Search that supposedly reveals that it includes hooks to a mysterious google_im:// protocol).

Integrating collaborative tools is a great idea, especially as Microsoft already has a userbase through MSN Messenger and Hotmail. Even better is the announced interoperability with other proprietary IM protocols, such as AOL and Yahoo!, as users would be able "to communicate with others regardless of which brand of instant messaging either party is using". Sounds interesting, and Microsoft always manages to surprise us (in bad and good ways). Definitely a thing to follow...

Thursday, September 30, 2004

No more copy-control for Sony

Picv5st71As the Nikkei Shimbun relates today, Sony Music Group (meaning Sony, BMG and a galaxy of smaller labels) will stop producing copy-controlled CDs after November 17th this year and revert back to the good, old-fashion Compact Disc standard, no strings attached, citing increased consumers' awareness. Well, seeing the bad publicity those crippled CDs have had since their initial release on the market a couple of years ago, no wonder why consumers have rapidly learnt about them...

You see, I told you Sony was back on tracks!

Via Engadget

Tuesday, September 28, 2004

A wiser and bolder Sony

SonyIt seems that Sony is finally shaking the tree to emerge from the slump in which it has been during the last couple of years. Indeed, building almost only the Walkman and Trinitron brands actually turned out to be a devastating strategy starting in 2000 for the once King in electronics: for the first time, convergence was not a visionary fantasy anymore, but was rapidly becoming a reality. Products like the Flash and hard-disk mp3 players from Singaporean star Creative and others like iRiver and Archos (wrongly regarded as "cheap", me-too manufacturers) were starting to earn their name in the market.

How did Sony then react? Well possibly the worst way they could - making a Betamax-like mistake again (who said history repeats?): instead on joining the flow of companies adopting the de facto MP3 standard, Sony desperately sticked to its ATRAC3 format (the same one that MiniDisc uses). One could also extend the criticism to its Memory Stick format, but it's at least adopted by others and ubiquituous along Sony's product line (VAIO PCs, digital cameras, smartphones...).

Therefore, what a pleasant surprise it was when Sony announced that starting from now, their audio players would natively read MP3. Not only that, but their soon to be released Playstation Portable (PSP) will also have built-in MP3 support! Speaking of the PSP, Sony Computer Entertainment has also released official videos and trailers of the PSP in action, which was premiered at the Tokyo Game Show 2004.

Uncrippled audio and video players. Sleeker laptops than ever. A serious contender to the Game Boy Advance. Advanced HDTV sets. Looks as Sony still has nifty things up in their sleeves, 25 years after the first Walkman...

Monday, September 27, 2004

Unmet customer needs fuel piracy

Mp3I have recently read and had debates on whether the piracy is stoppable or not. For most people, piracy represents the "ultimate competitor", the unbeatable force in the media and digital content industry, and it's true that in many countries (think Eastern Europe, Russia, and most of Asia), it is simply not viable to set up local distribution, with such a rampant, on-the-street digital forgery.

My view is that there will always be, no matter what technological, legal barriers to piracy nor commercial incentives to buy, a percentage of people who will prefer to pirate and illegally consume digital content, which then, through the magic of group dynamics and mimicking, convince a larger, less die-hard share of people to join in those activities.. The crux is: how does one control and, when possible, reduce such percentage to a negligible one?

If we take the music distribution industry, they are now suffering from the series of mistakes they made in the 90s and early 00s - that is to consider the CD medium as the sacred and unique way of distributing music. That and their late concern for fairer prices (both towards the end-customers and the artists) have indeed contributed to the overall decrease of music sales.

However, just look at what Apple has been doing for a year with its iTunes Music Store: by shifting the paradigm of how to distribute music, they have created a new wave in which tens of competitors (Sony, Real, Walmart, Microsoft...) are now trying to get their marketshare. Such a new delivery channel is far closer to actual customers' habits and demands. Of course you will not stop all the downloads on the P2P networks, but for most people, having a perfectly encoded and labeled song in one click for 0.99$ overcomes the long searching, waiting and disappointments occurring in the illegal download channels.

The same can now be seen with videogames, as some companies (like French start-up Boonty) now offers instant paid download and online renting of games. Just as will be doing Valve with their Half Life 2 game (well, when it is eventually released!).

The only (but substantial) downside is that each content provider is fighting for its own Digital Right Management (DRM) techniques and thus create a customer lock-in that is not always desirable: as of today, I can't play a song bought on Sony Connect on my iPod. And Real's attempt has actually backfired to them, creating more flame and criticisim than actual praise over their Harmony technology, which enables crossovers between digital players and different protection techniques (like Apple's).

As a natural optimistic, I see that as a natural pre-chasm crossing phenomenon (to borrow Geoff Moore's terminology), and we'll hopefully see some consolidation and unification in the coming years (or months), as more and more consumers and content providers jump on the (digital) bandwagon.

PS: could Apple make the next generation of iPods in color, like the mini? I mean, 40GB in your palm is cool, but 40GB in blue (or pink, if it's your inclination) is cooler :-)